Privacy Policy — ide777

1 Introduction

ide777 (hereinafter referred to as "the Company", "we", "us", or "our") operates the online casino and sports betting platform accessible at https://ide777.asia (hereinafter "the Platform"). This Privacy Policy (hereinafter "the Policy") describes how ide777 collects, processes, stores, uses, and protects the personal data of individuals who access or use our Platform, including registered members and visitors (collectively referred to as "Users", "you", or "your").

ide777 is committed to protecting the privacy and security of all personal data entrusted to us by our users — including players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia. This Policy is drafted in compliance with applicable data protection legislation and the requirements of the international gaming regulatory framework under which ide777 operates.

By accessing, registering on, or using the ide777 Platform, you acknowledge that you have read, understood, and agreed to the collection and use of your personal data as described in this Policy. This Policy is incorporated by reference into ourTerms and Conditions, which govern your use of the Platform. If you do not agree with this Policy, you must discontinue use of the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers.
• "Processing" means any operation or set of operations performed on personal data, including collection, storage, use, transfer, disclosure, or deletion.
• "Data Controller" means ide777, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means a third party that processes personal data on behalf of ide777, such as payment processors, KYC verification providers, and cloud hosting services.
• "Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data.
• "KYC" means Know Your Customer — the mandatory identity verification process required before full account functionality is enabled.
• "Cookie" means a small text file placed on your device by a website to store information about your session, preferences, or browsing activity.
• "Third Party" means any entity other than ide777 and the User, including payment processors, regulatory authorities, and service providers.

3 Data We Collect

ide777 collects the following categories of personal data from users of the Platform:

3.1 Identity and Contact Information

• Full legal name as it appears on official identification documents
• Date of birth (for age verification purposes — minimum age is 21 years)
• Malaysian NRIC number, Passport number, or Driver's Licence number
• Residential address, including postcode, city (e.g., Kuala Lumpur, Penang, Johor Bahru), and country
• Email address and mobile telephone number
• Selfie or photograph submitted for identity verification

3.2 Financial and Transaction Data

• Bank account details associated with FPX or DuitNow transactions
• E-wallet identifiers for Touch 'n Go eWallet, Boost, and GrabPay
• Cryptocurrency wallet addresses used for BTC, ETH, USDT, or BNB transactions
• Deposit and withdrawal transaction records, including amounts in MYR and timestamps
• Transaction reference numbers issued by payment processors

3.3 Account and Gaming Activity Data

• Username and Account registration details
• Betting history, game play records, win and loss records
• Bonus claims, VIP tier status, and loyalty programme participation
• Session duration, login timestamps, and activity logs
• Responsible gambling settings, including deposit limits and self-exclusion status

3.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type and version
• Cookie identifiers and session tokens
• Referral source and pages visited on the Platform
• Platform performance data and error logs relevant to your session

3.5 Communications Data

• Contents of live chat conversations with ide777 support agents
• Email correspondence sent to or received from ide777
• Feedback, survey responses, and complaint records

4 How We Collect Your Data

ide777 collects personal data through the following means:

5 Purposes of Data Processing

ide777 processes your personal data for the following specific purposes:

• Account Management: To create, maintain, and administer your ide777 account, including processing registration, authentication, and account recovery.
• Identity Verification (KYC): To verify your identity and age in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, and to confirm that you meet the 21+ minimum age requirement.
• Payment Processing: To facilitate deposits and withdrawals via FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, and supported cryptocurrencies.
• Service Delivery: To provide access to casino games, live dealer services, sports betting markets (including EPL, Liga Super Malaysia, UFC), and other platform features.
• Regulatory Compliance: To meet obligations imposed by applicable gaming regulations, AML/CTF legislation, and directives from licensing authorities or law enforcement agencies.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account abuse, and other illegal activity on the Platform.
• Responsible Gambling: To monitor gambling activity for indicators of problem gambling and to apply responsible gambling tools (deposit limits, self-exclusion) at your request or where required.
• Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance through live chat and email channels.
• Communications: To send you service-related notifications, account updates, and — where you have opted in — promotional communications. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the performance, features, and user experience of the ide777 Platform.

6 Legal Basis for Processing

ide777 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform our contractual obligations under the Terms and Conditions you agreed to at registration — including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC/AML obligations, age verification, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement — where such interests are not overridden by your rights and freedoms.
• Consent: Processing for purposes where you have given your explicit consent, such as receiving promotional communications or marketing materials. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing and Disclosure

7.1 Authorised Third Parties

ide777 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment Processors: Licensed payment gateway operators including FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet (by Touch 'n Go), Boost (by RHB), GrabPay (by Grab), and cryptocurrency exchange/custodian services, solely for the purpose of processing your financial transactions.
• KYC Verification Providers: Third-party identity verification and document authentication services engaged to conduct age and identity verification checks on ide777's behalf.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and platform infrastructure providers who process data on ide777's behalf under data processing agreements that restrict their use of your data.
• Fraud Prevention and AML Services: Third-party screening services used to detect and prevent money laundering, fraud, and prohibited platform use.
• Regulatory Authorities: Licensing authorities, financial intelligence units, and law enforcement agencies, where disclosure is required by applicable law or valid legal order.

7.2 Prohibition on Sale of Data

ide777 does not sell, rent, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketing companies. Any sharing of data is strictly limited to the categories and purposes described in this Policy.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of ide777's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is subject to a materially different privacy policy.

8 Data Retention

ide777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, in accordance with applicable legal and regulatory obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your active Account relationship with ide777.
• Closed Account Data: Following account closure, personal data is retained for a minimum of five (5) years in compliance with AML/CTF record-keeping requirements, and applicable gaming regulatory obligations.
• KYC Documents: Identity and address verification documents are retained for a minimum of five (5) years from the date of submission or from the date of the last transaction, whichever is later.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years for regulatory compliance purposes.
• Marketing Data: Where you have opted in to marketing communications, related data is retained until you withdraw consent or until the data is no longer relevant to the purpose for which it was collected.
• Technical Logs: Server logs and session data are retained for a maximum of twelve (12) months, unless required for longer periods by a legal investigation or dispute.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in manner that prevents re-identification.

9 Security Measures

ide777 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ide777 Platform
• Encrypted storage of sensitive personal data at rest on secure cloud infrastructure
• Role-based access controls limiting staff access to personal data on need-to-know basis
• Multi-factor authentication requirements for internal administrative systems
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Comprehensive incident response procedures, including notification protocols in the event of a data breach
• Staff data protection training and confidentiality obligations

While ide777 employs industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying ide777 immediately if you suspect unauthorised access to your Account.

10 Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide analytical information to site operators.

10.2 Types of Cookies Used by ide777

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will impair the functionality of the ide777 Platform, including your ability to log in and place bets. For instructions on managing cookies in your specific browser, refer to the browser's Help documentation.

11 Your Rights Regarding Personal Data

Subject to applicable data protection legislation and the legal basis for processing, you have the following rights in relation to your personal data held by ide777:

To exercise any of the above rights, please contact ide777's data protection support team via live chat or email. ide777 will respond to verifiable requests within thirty (30) calendar days. We may request proof of identity before processing your request to prevent unauthorised disclosure of personal data.

12 Minors & Age Restriction

The ide777 Platform is strictly intended for use by persons who are at least twenty-one (21) years of age. ide777 does not knowingly collect personal data from individuals under this age. Age verification is conducted as mandatory step of the KYC process for all registered accounts.

Where ide777 becomes aware that personal data has been collected from a person under 21 years of age, the associated Account will be closed immediately, all pending bets or bonuses will be cancelled, any deposited funds will be returned to the original payment source, and the personal data will be deleted within thirty (30) days, subject to any mandatory regulatory retention requirements.

13 International Data Transfers

ide777 operates as an international gaming platform and may process or store personal data on servers located in jurisdictions outside of Malaysia. Where personal data is transferred to countries that may not provide the same level of data protection as Malaysia, ide777 will implement appropriate safeguards to ensure that your data remains protected to a standard equivalent to that applicable in your home jurisdiction.

These safeguards may include contractual data processing agreements with service providers, adherence to internationally recognised data protection frameworks, and technical security measures as described in Section 9of this Policy.

14 Amendments to This Policy

ide777 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where changes are material, ide777 will provide reasonable advance notice to active users via the Platform or by email, at least seven (7) days before the amended Policy takes effect.

The current version number and effective date of this Policy are displayed at the top of this page. Your continued use of the ide777 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

15 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact ide777 through the following channels:

This Privacy Policy was last updated on 1 January 2026 (Version 2.4) and supersedes all previous versions. For questions about ourTerms and Conditions or Responsible Gambling policies, please refer to the respective pages or contact our support team.